Privacy Policy for BundleCableInternet.com

BundleCableInternet.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our internet, cable TV, and home phone services. By subscribing to or using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect the following types of personal information to provide and enhance our services:

  • Personal Information: Name, address, phone number, and payment details for registration, billing, and communication.
  • Service Usage Data: Browsing history, data usage, IP addresses, call logs, and device identifiers.
  • Device Information: Device type, operating system, and unique device identifiers.
  • Communication Records: Emails, phone calls, and chat transcripts with customer support.

2. Why We Collect Information

We use your personal data for:

  • Providing Services: Delivering and managing internet, TV, and phone services.
  • Processing Payments: Handling billing, payments, and account management.
  • Customer Support: Assisting with inquiries and troubleshooting.
  • Improving Services: Enhancing performance based on usage analysis.
  • Legal Compliance: Meeting legal and regulatory obligations.
  • Service Notifications: Sending updates about billing, outages, or policy changes.
  • Marketing Communications: Sending promotions (opt-out available).

3. How We Share Your Information

We do not sell personal data but may share it in the following cases:

  • Service Providers: Trusted partners for billing, customer support, and IT services.
  • Legal Requirements: Compliance with laws, subpoenas, or government requests.
  • Business Transactions: Data transfers in case of mergers or acquisitions.

4. Opting Out of Marketing

You can opt out of marketing emails by:

  • Clicking the unsubscribe link in any promotional email.
  • Contacting us at info@bundlecableinternet.com with “Opt-Out Request” in the subject.

Opting out does not affect service-related notifications.

5. Cookies & Tracking Technologies

We use cookies and tracking tools to enhance user experience, personalize services, and analyze website activity.

  • Types of Cookies: Session (temporary) and Persistent (stored on your device).
  • Third-Party Cookies: Used for analytics and advertising.
  • Control Options: You can disable cookies via browser settings, but some features may be affected.

6. Data Security

We implement security measures, including encryption and regular audits, to protect your personal data. However, no system is entirely secure, and we cannot guarantee absolute protection.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access: Request a copy of your personal data.
  • Correction: Update inaccurate or incomplete data.
  • Deletion: Request removal of personal data (subject to legal requirements).
  • Marketing Opt-Out: Unsubscribe from promotional emails.

To exercise these rights, contact info@bundlecableinternet.com.

8. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect their personal data. If such data is found, we will promptly delete it.

9. Privacy Policy Updates

We may update this policy periodically. Changes will be posted on our website and take effect immediately. Significant updates will be communicated via email or site notifications.

10. International Data Transfers

If you access our services from outside the U.S., your data may be transferred to and stored in the U.S., where privacy laws may differ. We take measures to ensure data security and compliance with applicable laws.

11. Data Retention

We retain personal data only as long as necessary for service delivery, legal obligations, and business operations. When no longer needed, we securely delete or anonymize it.

12. Contact Us

For privacy-related inquiries, reach out to:

📧 Email: info@bundlecableinternet.com